TERMS AND CONDITIONS

• Course and exam date(s) and timing(s) are subject to change.
• Classes are subject to cancellation if the minimum number of student registered is not achieved.
• All assessments are to be completed. Failure to do so will automatically mark the student absent.
• For companies, the amount is payable 30 days from the date of the invoice.
• Installment plan is only applicable to weekend classes, block/ daily classes must be paid full.
• Installment payment due dates must be followed accordingly. Failure to settle the accounts, provision of classes and materials will be put on hold.
• Strictly no full payment, no exam and no certification. Accounts must be settled before any exam registration

Refund Policy :

• For courses cancelled by RTCS, a 100% refund of course fee shall be given
• Courses may be cancelled without charge providing written notice of the cancellation is received at least 2 weeks before the scheduled start of the course.
• E-learning packages are non-refundable. Once a purchase is made, access to the course materials is granted immediately, and refunds cannot be issued.
• If cancellation occurs a week prior to the scheduled start of the course, a student will qualify for a 75% refund of the registration fee owing to administrative expenses related to Trainer, Venue, and Course Material.
• Failure of a delegate to attend on the training day, RTCS reserves the right to charge the whole course fee.
• Failure of student to request a refund within one year of payment, RTCS reserves the right to refuse the refund.