REGISTRATION

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Policy

The prices quoted on this site and in our brochures are correct at the date of publication (that is the earliest course date published within a brochure) and for 30 days thereafter. RTCS reserves the right to adjust these prices in order to meet their true cost outside this period.

Services Updates

We reserve the right to amend, substitute, modify and improve the content and format of any service (in whole or part) or to substitute and modify the service required from time to time to form a Course in the light of either changes to qualifications made by the appropriate certifying bodies or our industry experience or ongoing improvements in its service to you. Such changes shall be made unilaterally and without your prior consent and may be reflected in the services.

Web Services
We reserve the right to suspend or disconnect any web related services without prior notice where it is necessary for maintenance and/or upgrades. We will endeavour to resume service with minimum delay.

Complaints and Course Guarantee
All complaints and claims relating to our Course Guarantee must be received in writing to [email protected] within 10 working days of the course date. We have never had a single request to use our guarantee but should you feel you need to, we simply ask that you return all your course materials and make your request during the morning refreshment break.

Courses and Services
The Services provided by RTCS cannot be relied upon for legal interpretation. Neither RTCS nor its employees, trainers or consultants can accept responsibility for delegates’ actions, or those of other people interpreting the Services in litigation, or responsibility for any loss incurred as a result of relying on the Services.

Customer Service:
If you have questions or comments regarding RTCS, please email us at [email protected] or write to us at our contact address.